Guest experience spaces
Activate lobbies, lounges, restaurants, and guest areas with relevant offers, wayfinding, and measurable brand experiences.
Hotels, resorts, and restaurants are full of moments where a guest is waiting, looking around, or deciding what to do next. AiVii uses the screens you already have — lobby video walls, restaurant menu boards, lounge displays, event signage — to make those moments feel curated. The right room upgrade, the right specialty cocktail, the right local experience — all shown to the right guest at the right time.
60%+
guests notice in-property screens at some point
2x
uptake on F&B specials when timed correctly
1 dashboard
for lobby, restaurant, lounge, and events
Industry opportunity
Welcome that feels personal
Lobbies adapt by language, group type, and time of day — corporate guests get a different welcome than a leisure family.
Welcome that feels personal
Lobbies adapt by language, group type, and time of day — corporate guests get a different welcome than a leisure family.
F&B specials at the right hour
Restaurants and lounges push the right menu story — breakfast push, sundowner push, late-night dessert push.
Venue-level reporting
Track engagement across lobbies, restaurants, lounges, and event zones — all from one report.
In plain language
A hotel is not one space. It is a lobby, a restaurant, a bar, a lounge, an event hall — and each of those tells a very different story to a guest. The screens in those zones, however, often run the same generic montage of property photos.
AiVii lets each zone have its own personality. The lobby greets, the restaurant tempts, the lounge unwinds, the event area announces. Same network, same dashboard — completely different experience per zone, all measurable.
Real use cases
Small, practical moments where intelligent screens earn their place — explained the way they actually happen.
A group of international guests checks in. The lobby screen quietly shifts language and visual style to match the dominant audience for that hour.
First impressions feel curated. Guests notice the property is paying attention.
Breakfast-friendly visuals run till 10 AM, lunch features take over till 4 PM, and the screen shifts to evening cocktails by sunset.
Guests order more of what is being highlighted because the visuals match the moment they're hungry.
Lounge screens show a spa offer for hotel guests booked for two or more nights, with a one-tap booking flow direct to the spa desk.
Spa fill-rates go up because guests learn the option exists at the right relaxed moment.
A wedding, a corporate offsite, and a brand activation all run in the same property on the same day. AiVii routes the right event branding to the right zone automatically.
Event teams stop chasing AV staff. Each event feels owned and on-brand.
The AiVii loop
Analyse, Target, and Engage work together so every screen becomes more relevant, more measurable, and more useful.
Track screen engagement across lobbies, lounges, event spaces, and dining areas — by hour, by zone.
Show offers and messages based on location, time of day, and audience context — not a single generic loop.
Drive participation through upgrades, loyalty prompts, and scan-to-claim journeys integrated with PMS.
From walk-in to insight
No technical jargon. Here is exactly what happens at each stage when AiVii is running in your venue.
Guest enters a zone
Lobby, restaurant, lounge or event hall — each is its own context.
Right story runs
AiVii picks the campaign or message that matches that zone, hour, and audience mix.
Guest can act in one tap
Scan, book, claim — without waiting at a desk or filling a form.
Property gets clean reports
What worked, where, and when — across the whole property and chain.
Mini-scenarios
Three small moments from hospitality where AiVii quietly does its work. Real settings, plain language.
Sunset hour
Lounges across all properties shift to a coordinated sunset cocktail loop between 5-7 PM.
→ Bar covers go up because the visual prompt lands during the actual decision window.
Conference Tuesday
Corporate-heavy days get business-friendly content in the lobby and restaurant — quieter visuals, productivity-friendly tone.
→ Guests feel the property understands the kind of stay they are on.
Local festival weekend
Local experiences and city tours feature in lobby and lift screens during festival weekends.
→ Concierge bookings rise because guests learn what is happening before they ask.
Expected outcomes
These are the simple, real-world wins venue teams report after rolling out AiVii.
More useful guest screens
Higher offer discovery
Venue-level campaign reporting
Common questions
The questions hospitality teams usually ask before rolling out AiVii.
Will this replace our existing AV setup?
No. AiVii works on top of your current screens and feeds. It coordinates them centrally, but you keep the displays you have.
Can we run different content per property in a chain?
Yes. Run brand-wide campaigns and let each property override with local F&B specials, languages, or events.
How does it integrate with our PMS or POS?
AiVii integrates with most modern PMS and POS platforms so offers and bookings flow back to your central system.
Is sound played in lobbies and lounges?
Sound is optional. Most setups stay visual-first to preserve the property's chosen ambience.
Get started
A short call is enough to map your existing screens, pick the right first three campaigns, and lay out a 30-day starter plan you can actually run.
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