Patient communication
Use privacy-conscious screen intelligence to improve waiting-room communication, service education, and campaign performance.
Hospitals and clinics already have screens — at reception, in waiting areas, in pharmacies, along corridors. They are usually used for queue numbers and a few static posters. AiVii turns the same screens into a calmer, clearer experience: helpful health information, the right service awareness, and gentle wayfinding — always with privacy at the centre.
30+ min
average wait, where the right info reduces anxiety
0
personal patient data ever leaves the venue
3x
recall on health awareness messages vs. static posters
Industry opportunity
Calmer patient experience
Waiting areas feel less stressful when screens explain steps clearly and answer common questions before they are asked.
Calmer patient experience
Waiting areas feel less stressful when screens explain steps clearly and answer common questions before they are asked.
Service awareness
Patients learn about diagnostics, vaccinations, and packages they qualify for — without front-desk pressure.
Privacy-first reporting
Aggregate screen performance only — never individual identification — keeps the venue compliant and the patient comfortable.
In plain language
When patients walk into a hospital, they often do not know what to expect. Where do I go? How long will it take? Why am I being asked to wait? Most of those questions get answered by a busy receptionist or never get answered at all.
AiVii uses the existing screens to gently explain steps, share useful health information, and run service awareness — all without recording any personal data. Patients feel calmer, staff get fewer repeated questions, and the hospital can show genuine effort in patient communication.
Real use cases
Small, practical moments where intelligent screens earn their place — explained the way they actually happen.
A patient sits down with a queue number. The screen explains the next steps — what to expect at consultation, how billing works, what to do if symptoms change.
Less anxiety, fewer repeat questions to staff, and a calmer overall environment.
A short, friendly explainer about a preventive health check-up runs in the corridor. A QR lets patients book it at their own pace, no upselling at the desk.
More awareness leads to more bookings — without making patients feel pushed.
A multi-floor hospital uses corridor screens to show which department is where, with current wait times and a simple map they can scan to their phone.
Patients reach the right department faster. Help desks get fewer interruptions.
During flu season, every venue runs a coordinated campaign — short videos, simple infographics, and a scan-to-book vaccination journey.
More vaccinations completed because the message reaches patients when they are already at the venue.
The AiVii loop
Analyse, Target, and Engage work together so every screen becomes more relevant, more measurable, and more useful.
Understand which communication and awareness content is actually working in patient zones.
Send the right service, awareness, or information campaign by zone, time, and venue context.
Use simple scan, claim, or info journeys with consent-led data — patients always remain in control.
From walk-in to insight
No technical jargon. Here is exactly what happens at each stage when AiVii is running in your venue.
Patient arrives
Reception screens welcome and orient — what to expect, where to go, how long it usually takes.
Right info shown
Waiting and corridor screens deliver the most useful service or awareness content for that zone.
Scan, learn, book
Patients can scan to read more, save reminders, or book follow-up at their own pace.
Venue learns safely
Aggregate, anonymous reports show what content helps patients most — without exposing identity.
Mini-scenarios
Three small moments from healthcare where AiVii quietly does its work. Real settings, plain language.
Pediatric waiting area
Calm, child-friendly content runs only in pediatric zones, with a separate loop for adult outpatient areas.
→ Parents and children feel the room is built for them, not a generic broadcast.
Pharmacy queue
Short medication-care reminders play during the pharmacy wait — about food timings, hydration, common side-effects.
→ Patients leave better informed, with simple takeaways they remember.
Annual health check season
January and corporate-month campaigns run on every venue's screens to drive preventive package awareness.
→ Higher uptake of preventive health checks, captured cleanly without patient pressure.
Expected outcomes
These are the simple, real-world wins venue teams report after rolling out AiVii.
Clearer patient communication
Better service visibility
Aggregate insight without personal surveillance
Common questions
The questions healthcare teams usually ask before rolling out AiVii.
Is this safe for patient privacy?
Yes. AiVii never identifies individual patients. Only aggregate audience signals are read at the screen, and no faces or personal data leave the venue.
Can we localise content for different languages?
Yes. Each zone, floor, or venue can run its own language mix — useful in multi-region hospital networks.
Will it look like an ad-heavy screen?
No. The default mood is calm, useful, and patient-first. Service awareness and health information stay primary; sponsored content is rare and respectful.
Can department leads choose what runs in their zone?
Yes. Each department can curate its zone screens, while hospital-wide announcements still run consistently across the building.
Get started
A short call is enough to map your existing screens, pick the right first three campaigns, and lay out a 30-day starter plan you can actually run.